Terms & Conditions

J.W. Turner Ltd

Terms and Condition/ 2018

Please read through our Terms and Conditions and feel free to voice any issues that may arise.  It is also important to let us know of any Terms and Conditions, or expectations, of you own that you would wish to be included before work begins.

Terms and Conditions

  1. Our quotations are produced with as much detail as possible to avoid any misunderstanding. If something is missing that you would like included, please let us know and we will revise the quotation accordingly. Any additional works found necessary are to be agreed with the client and a separate revised or ‘extra to contract’ quotation provided.
  2. Definitions – 2.1 Contractor: The ‘Contractor’ is J.W.Turner Ltd. 2.2 Client: The ‘Client’ is a person or entity seeking goods and/or services from the contractor. 2.3 Quotation: A quotation is a formal offer made by the contractor to the client within a hard copy or electronic document, headed with the title ‘Quotation’, no other document is intended to be an offer and is not recognised or may be relied upon as such. A quotation price may alter if unforeseen circumstances arise which lead to greater costs being incurred by the contractor. 2.4 Estimate: An ‘estimate’ is a formal offer made by the contractor to the client within a hard copy or electronic document, headed with the title ‘Estimate’ or ‘Estimation’, no other document is intended to be an offer and is not recognised or may be relied upon as such. An estimate is an estimation of cost, not a definitive quotation and may be subject to variation or change. 2.5 Contract: A contract with J.W. Turner Ltd constitutes an offer by the client, to purchase goods and/or services in accordance with these terms and conditions. The customer is deemed to have read and satisfied themselves of the accuracy and content of the contract offer in terms of specification, charges, price and meaning of terms and descriptions as outlined in a ‘Quotation’ document headed and conspicuously identified as a ‘Quotation’, ‘Estimate’ or ‘Estimation’ provided by J.W. Turner Ltd. The client acknowledges that they have not relied on any statement, promise, representation, assurance warranty or offer which is not set out in a document supplied by the contractor titled ‘Quotation’, ‘Estimate’ or ‘Estimation’. Any verbal estimate given to the client by J.W. Turner Ltd will always be supported by a written quotation or estimate.
  3. Working Arrangements: All prices quoted are calculated on the basis of free access and unimpeded working during our normal working hours 7.30 am- 4.30 pm Mon-Fri.
  4. Both Contractor and client to agree practical arrangements on working methods that provide minimum disruption to the client and allow work to be carried out efficiently by the contractor.
  5. Free access is required for delivery of building materials, plant, machinery and skips etc.
  6. All building and other materials provided by the main contractor or their sub-contractors remain the property of J.W. Turner Ltd until full and final payment is received via Bank Transfer, cleared cheque or cash (see item9). Unless otherwise agreed in a quotation (or other document), surplus building materials, waste materials and off cuts etc remain the property of J.W. Turner Ltd or our sub-contractors or our suppliers. After final payment the client takes ownership of the; materials used to carry out the work only.
  7. Access to and collection of used or unused building materials, equipment and plant etc remains in place until full and cleared final payment is received.
  8. Accepting a written quotation, estimate or estimation from J.W. Turner Ltd and agreeing to the commencement of works will allow these terms and conditions to come into affect. The client or J.W. Turner Ltd may withdraw from the quotation offer prior to commencement of works without sanction or penalty however any deposit paid by the client will be used to pay for any bespoke materials ordered on the clients behalf and any bespoke materials under these circumstances will be forwarded to the client to include delivery costs. Any document produced by J.W. Turner Ltd without the heading ‘Quotation’ will not be recognised or accepted as a valid offer of quotation and will not form a contract, please see item 9.
  9. The main contractor being J.W. Turner Ltd may employ both direct and sub-contract labour to work on site. Each individual contractor takes full responsibility for their own third party liability. The main contractor will oversea all works to completion and takes full general and operational responsibility in the running of any contract agreed with the client (see article’9’).
  10. Payment: Payment can be made via Bank Transfer, by cheque or in cash and a receipt for payment will be given. Please make all payment by cheque payable to J.W. Turner Ltd. Bank Transfer details can be found at the bottom of your Invoice. Payment in full is due upon completion of the contract and presentation of the associated invoice. Part payments, interim payments and deposits will be agreed prior to commencement of works or during the contract duration. Interim payments and final payment on completion of a contract is not reliant on the presentation of completion certificates with respect to ELECSA, GAS SAFE or Building Control completion Certificates as they are subject to third party administration by the Local Authority etc. If a payment is not paid in full according to an agreed payment schedule J.W. Turner Ltd reserves the right to terminate the contract and will recover all monies and costs owed by the client. Interest at 8% over the base rate of the Bank of England calculated on a daily basis will be charged.
  11. Insurance – Public Liability and Employers Liability: Both Insurances is provided up to the sum of £10,000,000 by the nominated Insurance Company at the time. All usual general building practices are covered within our Insurance Policy.
  12. All client information is retained in accordance with the Data Protection Act 1988 and all personal and other client details will remain confidential. (see J.W. Turner Ltd Privacy Policy)
  13. In the event of unforeseen difficulties arising, or any other circumstantial changes, the quotaion price or estimated cost may be revised to reflect the situation at hand before or after commencement of work.
  14. Guarantees: All customers will benefit from a full guarantee on our workmanship for a period of 12 mths, the guarantee covers new work only and does not apply to repair work carried out. Repairs to building, roofs, infrastructure or any existing work is not covered by our guarantee. Guarantees on materials run in accordance with manufacturers warranty periods where applicable. Our guarantee covers all new work and new materials used in construction but does not guarantee the integrity of any existing structures, materials or decorations. New build structures only (roofs, flashings to new roofs and new vertical brickwork joints to existing masonry) are covered by our guarantee against water ingress, ingres of water through existing structures are not covered by this guarantee. Subsidence issues (sinkage below slabs, subsidence below new or existing foundations or movement of foundations or floors etc) are not covered within our guarantee agreement. In the event of failure beyond the guarantee period we will be happy to investigate the cause and negotiate a solution to the problem without delay (if it is found that our company is wholly responsible for the failure) and carry out any agreed repairs as soon as possible. Charges may apply for remedial work carried out beyond guarantee dates or to items not covered by our guarantee. Decorations are signed off on completion and not covered by guarantee.
  15. No responsibility is taken by the contractor for the presence of perished, infested or rotten timber (or any other perished, rusty, infested or rotten materials) in existing structures such as doors, constructional or other timbers, windows and frames whether detected or undetected at the time of contract.
  16. Extras will only be undertaken further to both full discussion with the client, and, verbal or written agreement, and charges at the agreed rate.
  17. Protection of existing surfaces (floors, carpets, curtains, doors and furniture etc). Whilst we endeavour to protect existing surfaces with the use of dust sheets and loose plastic sheeting etc along with care in our working practice, responsibility for protection from damage of any existing surface or fabrics etc is the responsibility of the client. Arrangement can be made to put in place protection of existing surfaces, over and above our basic cover, at a negotiated additional cost.
  18. Building Control: Inspections and other related issues concerning the Local Authority Building Control Department can be managed by J.W. Turner Ltd if requested by the client in advance and details of these arrangements are confirmed in writing by both parties. Payment on completion of contract is not reliant upon presentation of Building Control Completion Certificates as delays are sometimes possible due to local Authority administration issues.
  19. Contract duration: An approximate duration time for work to be carried out can be found either on our quotation, schedule of works programme. The ‘Contract duration’ is to be used as a guide only and will not affect the agreed contract price i.e. if a contract takes longer than expected no extra charges will be levied unless previously agreed and conversely if good progress is made and a contract takes less time to completed than expected, the client should not expect to receive a discount.
  20. Discounts and retentions: Prices are based on the understanding that no retentions are held unless previously arranged and authorised. No Main Contractor or Sub-Contract discount are given unless agreed and confirmed in writing.
  21. Builders waste is deemed to be waste generated by the contractors whilst carrying out building works and includes materials taken down or demolished by the contractor, this material can be used by the contractor or client for hardcore or masonry infill etc if suitable for the purpose. All on site or road site skip contents remain the property of J.W. Turner Ltd until collection by the skip company.
  22. W. Turner Ltd reserves the right to terminate an agreed contract if the client is in breech of these terms and conditions.
  23. We will endeavour to employ a helpful attitude at all times and will always attempt to bring the building works to a satisfactory conclusion as soon as possible taking into account weather conditions and availability of specialist materials and unforeseen circumstances etc.